Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, and password when you create an account.
- Profile Information: Avatar, display name, bio, and tags (for creators).
- Payment Information: Payment details are processed by our third-party providers (Stripe and OxaPay). We do not store credit card numbers or cryptocurrency wallet addresses.
- Usage Data: Call history, transaction records, credit balances, and platform activity.
- Technical Data: IP address, browser type, device information, and cookies for authentication.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Platform
- Process payments and credit transactions
- Verify your identity and age eligibility
- Communicate with you about your account
- Enforce our Terms of Service and prevent abuse
- Comply with legal obligations
3. Video Calls
Video calls on HuzzLive are live and peer-to-peer. We do not record, store, or monitor the audio or video content of calls. Call metadata (duration, timestamps, participants) is recorded for billing purposes and dispute resolution.
4. Data Sharing
We do not sell your personal information. We may share data with:
- Payment Processors: Stripe and OxaPay for payment processing.
- Cloud Providers: For hosting and infrastructure.
- Law Enforcement: When required by law or to protect the safety of our users.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure password hashing, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies
We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies. You can manage cookie preferences through your browser settings, but disabling cookies may affect Platform functionality.
7. Data Retention
We retain your account data for as long as your account is active. Transaction records are retained for legal and financial compliance purposes. You may request deletion of your account and associated data by contacting us. Some data may be retained as required by law.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
To exercise these rights, contact us at support@huzzlive.com.
9. Children
This Platform is strictly for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If we learn that we have collected personal information from a minor, we will delete that information immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Platform or sending you an email. Your continued use of the Platform after changes constitutes acceptance of the updated policy.
11. Contact
If you have questions about this Privacy Policy, contact us at support@huzzlive.com.